Sign Up for Award-Winning WordPress Support

No set-up fees. No long-term contracts. Cancel at any time.

Basic
$79
per month
Get Basic Plan
Unmatched WordPress Support
Unlimited HTML, CSS, & PHP Jobs
Detailed Report For Every Job
Helpdesk Support
24 Hour Response Time
One Job at a Time
24/7 Support
Secure Off-Server Backups on Request
Managed WordPress Core Updates
Managed Plugin Updates
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JavaScript Support
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Standard
$129
per month
Get Standard Plan
Unmatched WordPress Support
Unlimited HTML, CSS, & PHP Jobs
Detailed Report For Every Job
Helpdesk Support
12 Hour Response Time
One Job at a Time
24/7 Support
Secure Off-Server Backups on Request
Managed WordPress Core Updates
Managed Plugin Updates
Security Plan
Security Guarantee
Wordfence Subscription Included!
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JavaScript Support
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Pro
$269
per month
Get Pro Plan
Unmatched WordPress Support
Unlimited HTML, CSS, & PHP Jobs
Detailed Report For Every Job
Priority Helpdesk Support
8 Hour Response Time
One Job at a Time
24/7 Support
Secure Off-Server Backups on Request
Managed WordPress Core Updates
Managed Plugin Updates
Security Plan
Security Guarantee
Wordfence Subscription Included!
Version Control
JavaScript Support
Hosting and Domain Support

Frequently Asked Questions

Do you really offer unlimited support?

Yes! Whenever you’re having WordPress website problems, you can always reach out to our support team without any limit to the amount of help you can request.

What kind of jobs do you do?

We can do any basic, 30-minute WordPress task. Here are some examples of jobs that we commonly do. If you require more advanced support with your website, or have a more complex issue, we can help on a project basis, which will be billed separately on top of your monthly subscription.

How long does it take you to complete a job?

We strive to fulfill individual support requests within 24 hours for users on our Basic plan. Standard plan users will see response times of 12 hours and Pro plan users will see response times of 8 hours.

Do you really provide 24/7 support?

Yes! We mean it when we say that we’re always available. Our Helpdesk provides 24/7/365 support, even on holidays.

For those with dedicated Account Managers, they will not be available on weekends and on U.S. holidays. Any support requests, including urgent requests can be sent to our Support Engineers at our Helpdesk at help@zenwp.co, who will perform work during these times.

Do you require any commitments or contracts?

No. You can cancel your monthly subscription at any time. In fact, there are no hidden fees or extra charges. The only thing you will ever have to pay us is your monthly subscription.

How many jobs can I request at a time?

We can work on one job at a time. But don’t worry, we work quickly so you’ll be able to submit another one ASAP.

Do you support multiple websites?

Our monthly plans support only one WordPress installation but you are more than welcome to have a separate account for each site.

Do you do custom development work?

Yes. If you need development work or have a problem that requires more attention than what is covered under our support plans, we can work on a project basis. Contact us for more information.

How do I submit a request for a job to be done?

Send an email to our Helpdesk at help@zenwp.co.

For those with assigned Account Managers, you can reach out to the Account Manager directly. Otherwise, you can also utilize our Helpdesk team at help@zenwp.co.

Do you have an affiliate program?

Yes, we have a very generous affiliate program with lifetime revenue share. See our affiliate application for details.

Annual Plans Available

Sign up for an annual plan and get 20% for the entire year!

Need A Custom Plan?

Contact us if you need a more customized plan for larger scale maintenance and/or a Dedicated Account Manager.

Still Have Questions?

Talk to a human.

Email Us

Send us an email at support@zenwp.co. We’ll respond to your email within a couple of hours.

Contact Form

Use our contact form. We’ll respond to you within a couple of hours.